Over the past 2 weeks we have had to operate an emergency service only due to critical levels of staff absence across all teams due to COVID illness, this has included turning off econsult. We would like to thank our patients’ for their understanding and support over this time. By operating this system we have been able to continue to offer urgent care to those who required it.  
Whilst we are still significantly impacted by staff absences due to COVID illness, and by no means back to usual staffing levels, we are hoping to offer greater accessibility by re-opening e-consult on Tuesday 5th April. We would still request that this is used for urgent and emergency health problems currently, whilst we are not back to full staffing levels. Your local pharmacist continues to be a great first port of call for minor illness, and they are able to treat by prescription through the pharmacy first scheme.


As you are aware the practice will again not be carrying out you flu immunisations this year. Please do not call the practice to make flu appointments

Flu Call Centre –  0345 337 9899,    Email –

In 2017, the Scottish Government and the Scottish General Practitioners Committee (SGPC) agreed vaccinations would move away from a model based on GP delivery to one based on NHS Board delivery through dedicated teams.

There followed the significant work around the COVID-19 vaccination program that is ongoing.

Clinics will again be set up in a number of locations across Grampian within secondary schools and community spaces such as sports halls, churches and any other large venues that can allow for social distancing. Measures will be put in place to ensure health and safety is priority.”

The website will have information about eligible groups for both Flu and COVID-19 boosters when this information is released.


The practice offers appointments in an number of ways


eConsult enables our clinicians  to offer online consultations to our patients. This allows patients to submit their symptoms or requests to the practice electronically and offers around the clock NHS self-help information, signposting to services, and a symptom checker.


All clinical appointment will be triaged prior to an appointment being offered.

It is very important that you provide the reception Staff with as much information as possible regarding the nature of your complaint in order that they can direct your need to the most appropriate Health Professional at the Health Centre.

Emergency Appointments

If your need is urgent, your problem will initially be triaged by  a member of the Duty Clinical Team on the same day to assess how your needs can best be met. This might result in a telephone consultation, video consultation or if deemed necessary a face to face appointment. This duty team consists of Doctors, Advanced Nurse Practitioners and Advanced Paramedic  Practitioners.

Routine appointments

These will be offered to patients who have made contact through the econsult system, been triaged by one of our clinicians or asked to re attend for follow up by one of our medical team. Again these will be ether : telephone consultation, Video consolation and if required face to face.

Please remember each appointment is only for one person.

Please do not let children under 12 years attend alone.

It is our aim that by directing patients towards more appropriate health professionals in the team, the doctors can have more time to see patients who specifically need to see the GP

Treatment room appointments

These can be booked by making contact with our reception team.

Practice information during the COVID Pandemic




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