Noticeboard

MEDICAL RECEPTIONIST

 

The Practice is looking to recruit a medical receptionist to work as member of the Practice reception team.  Hours available are up to 34 hours

 

We are looking for a highly motivated and enthusiastic individual to join a busy established reception team.  Experience of working in a health setting would be beneficial.

 

Details of the Practice can be found on our website www.elginhealthcentre.co.uk.

 

An application form can be downloaded from our Practice website.  Completed application forms should be returned to the Practice by posting in the letter box outside Elgin Health Centre or completed application forms can be emailed for the attention of Practice Manager to gram.rothesadministrator@nhs.scot and marked for the attention of the Practice Manager.

 

If you require any further information then you can email these to gram.rothesadministrator@nhs.scot or phone the main Practice number 0345 337 0610 and ask to speak to the Practice Manager.

 

Closing date Friday 12 November 2021

eConsult opening times

As outlined in the recent 'Message from the Practice' (available in 'Latest News') we are currently working to improve our use of triage.  Part of this involves a reduction of the hours the eConsult service will be available.  The service will now be available between 8 and 11am Monday to Friday.  Patients should use this as their first point of contact for routine medical conditions or administrative requests.  As always more urgent matters will be dealt with on the day by the duty team.  The Practice is also developing new Triage streams that should improve access for all patients and we will keep you informed of developments here. 

FLU and COVID-19 booster IMMUNISATIONS

As you are aware the practice will again not be carrying out you flu immunisations this year. Please do not call the practice to make flu appointments

Flu Call Centre –  0345 337 9899,    Email – Gram.flu-info@nhs.scot

In 2017, the Scottish Government and the Scottish General Practitioners Committee (SGPC) agreed vaccinations would move away from a model based on GP delivery to one based on NHS Board delivery through dedicated teams.

There followed the significant work around the COVID-19 vaccination program that is ongoing.

Clinics will again be set up in a number of locations across Grampian within secondary schools and community spaces such as sports halls, churches and any other large venues that can allow for social distancing. Measures will be put in place to ensure health and safety is priority.”

The www.nhsinform.scot website will have information about eligible groups for both Flu and COVID-19 boosters when this information is released.

Appointments

The practice offers appointments in an number of ways

econsult

eConsult enables our clinicians  to offer online consultations to our patients. This allows patients to submit their symptoms or requests to the practice electronically and offers around the clock NHS self-help information, signposting to services, and a symptom checker.

econsult

All clinical appointment will be triaged prior to an appointment being offered.

It is very important that you provide the reception Staff with as much information as possible regarding the nature of your complaint in order that they can direct your need to the most appropriate Health Professional at the Health Centre.

Emergency Appointments

If your need is urgent, your problem will initially be triaged by  a member of the Duty Clinical Team on the same day to assess how your needs can best be met. This might result in a telephone consultation, video consultation or if deemed necessary a face to face appointment. This duty team consists of Doctors, Advanced Nurse Practitioners and Advanced Paramedic  Practitioners.

Routine appointments

These will be offered to patients who have made contact through the econsult system, been triaged by one of our clinicians or asked to re attend for follow up by one of our medical team. Again these will be ether : telephone consultation, Video consolation and if required face to face.

Please remember each appointment is only for one person.

Please do not let children under 12 years attend alone.

It is our aim that by directing patients towards more appropriate health professionals in the team, the doctors can have more time to see patients who specifically need to see the GP

Treatment room appointments

These can be booked by making contact with our reception team.

Practice information during the COVID Pandemic

PATIENT FAQ

face

 

 
NHS ScotlandThis site is brought to you by My Surgery Website