Over the past 2 weeks we have had to operate an emergency service only due to critical levels of staff absence across all teams due to COVID illness, this has included turning off econsult. We would like to thank our patients’ for their understanding and support over this time. By operating this system we have been able to continue to offer urgent care to those who required it.  
Whilst we are still significantly impacted by staff absences due to COVID illness, and by no means back to usual staffing levels, we are hoping to offer greater accessibility by re-opening e-consult on Tuesday 5th April. We would still request that this is used for urgent and emergency health problems currently, whilst we are not back to full staffing levels. Your local pharmacist continues to be a great first port of call for minor illness, and they are able to treat by prescription through the pharmacy first scheme.


As you are aware the practice will again not be carrying out you flu immunisations this year. Please do not call the practice to make flu appointments

Flu Call Centre –  0345 337 9899,    Email –

In 2017, the Scottish Government and the Scottish General Practitioners Committee (SGPC) agreed vaccinations would move away from a model based on GP delivery to one based on NHS Board delivery through dedicated teams.

There followed the significant work around the COVID-19 vaccination program that is ongoing.

Clinics will again be set up in a number of locations across Grampian within secondary schools and community spaces such as sports halls, churches and any other large venues that can allow for social distancing. Measures will be put in place to ensure health and safety is priority.”

The website will have information about eligible groups for both Flu and COVID-19 boosters when this information is released.

Local support services


Generall contacts

 Provides a wide range Advice and information on a wide range of consumer, family and legal issues.
 Silver line scotland 0800 470 8090

24 hour helpline for older people and their families: signposting, information, befriending, local contacts, access to Age Scotland services locally and nationally.


 Royal Voluntary Service 01343 542862

Volunteer-led support to help older people remain independent, including transport, help at home, befriending, meals on wheels, preparing for hospital (before, during and after) and more.

Quarriers Carer Support Service Moray 01343 556031

Independent support for unpaid carers in all aspects of their caring role. Carers can drop in Mon-Fri 9-1 to speak with a Carer Support Worker, or ring to arrange an appointment.

 The Moray Council  01343 543451. Access for care 01343 563999

Bereavement services

Cruse Bereavement Care is here to support you after the death of someone close. If someone you know has died and you need to talk, call us on 0845 600 2227


 Advocacy North East - Independent Advocacy in Aberdeenshire and MorayAdvocacy North East 01343 559649

 Independent advocacy for adults with learning difficulties or mental health issues, in relation to health and social care services.

Children 1st logo Moray Rights, Advocacy and Mediation 0800 169 4394

 Independent advocacy service for children and young people in the Child Protection system, or who have multiple and complex needs.

Image result for my power of attorney

We want everyone to know how important Power of Attorney is. Look out for the campaign in your area and start the conversation with your family today!



 17 Institution Road, Elgin,IV30 1QT, 01343 540801

Mediation and counselling for families. Some services charged for. Children and young people’s counselling free of charge.

There are private/commercial counselling services available which people may choose to access. Details can be found via an online search, or the telephone directory, as well as recommendations from friends or others.

Debt/Money Management


 The Moray Council Money Advice Service, 0300 1234561

 National Debtline Scotland 0800 808 4000


 StepChange Debt Charity logo Stepchange Debt Charity 0800 138 1111



Skills Development Scotland


MY WORLD OF WORK  Also accessible at:  Skills Development Scotland Careers Centre, 232 High Street Elgin

IV30 1BA

0800 917 8000 

Online resource to help prepare for, and find, work and training.   All age, 16-retirement

Fitness and exercise

Moray leasure centre offers a number of classes to help you get fit and keep fit. Information can be found by clicking the Moray leisure centre link


 Drug and alcohol  

 arrows Helpline:  07812 228547  Office: 01343 552382. 19-23 High Street. Elgin

Support for substance mis-users and their families in Moray.  Targeted support for carers, SMART recovery groups, 1:1 support

Mental Health

mental health


I want to support my mental health
How do I choose what is right for me at this time?

1. Reflect without judgement: Consider these questions with a trusted supporter, friend, or yourself
2. Be honest: This will help you decide which options will work now and which you might like to try later.
3. No ‘wrong’ choice or failure: Just a more helpful choice for you at this time.

 Moray Mental Health (personal email address for Peter, convenor of the group)
01343 547724 (private number – Janice Gordon, Membership Secretary)
Weekly drop-in meetings at Moray Resource Centre, Maisondieu Road, Elgin, 10.30-12.30.
Community support group run by and for individuals with experience of mental health problems, including carers.


Living Life
0800 328 9655 Mon-Fri 1pm-9pm

Free phone service for anyone aged 16 and over experiencing low mood, mild/moderate depression and/or anxiety. Offering telephone support with either a Guided Self Help Coach or fully trained CBT professional

Breathing Space Breathing Space 0800 828587
Someone to talk to if you’re feeling down or depressed. Experienced advisors will listen and provide confidential information and advice.

 MOODJUCE - This site is designed to help you think about emotional problems and work towards solving them. Emotional problems are often the mind and body’s way of saying that something needs to be changed in our life


The Moray Council Logo The Moray Council 01343 543451  Moray Council - Housing

Shelter ScotlandShelter Scotland, 0808 844 4444,   Shelter Scotland

Information, advice and support for all housing issues, including homelessness


NHS ScotlandThis site is brought to you by My Surgery Website