Elgin Health CentreTel: 0345 337 0610
Rothes Medical CentreTel: 0345 337 0610
Physio Self referrals
Self referrals will now be handled by telephone. The service is operated by the Musculoskeletal Assessment & Triage Service (MATS) which is hosted by NHS24 and the telephone number is: 0800 917 9390
This is an easy process. Open up the link, follow the instructions on how to set up a new account. If you want to add other household members to the account, add them by clicking NEW PATIENT in the drop down box on the patient information page
Repeat prescription are items that are on your active repeat prescription. The Pharmacy team will only be able to issue items from you regular repeats. If you need further acute medication the pharmacy team cant guarantee these will be procesed.
Please allow a minimum of 2 working days before collecting your prescription from the practice (or 3 working days for collection at the chemist).
This also applies to prescriptions requested by hospital Consultants. If they require you to start new medication urgently (within 2 days), they will either phone us in advance or issue you supplies at the hospital Clinic.
If you are on regular medication your doctor will give you a repeat prescription form to request medicines.
There is a prescription box outside the main entrance for you to put your prescription through. This is emptied at regular interval throughout the day.
You can also hand in your repeat prescription form into your local chemist who will deliver it to the practice.
You can also post your prescription request form to us with a stamped addressed envelope for return.
Requests for repeat prescriptions will not be taken over the telephone unless there are exceptional circumstances.
It is practice and Health Board policy for doctors to print your prescription using the drugs correct or generic name. Although the look of your medicine may be different, the active drug is exactly the same. If in doubt, please ask.
It is important that you check your repeat prescription list carefully and let us know about any medicines you are no longer taking. Please also return all your unwanted medicines to your chemist and avoid storing excessive quantities at home.
You may be a suitable candidate for the Chronic Medication Service (CMS).
How CMS works:- Your GP would issue you with a SERIAL prescription rather than a standard repeat prescription.
Serial prescriptions last for 24, 48 or 56 weeks and your Pharmacist will dispense it in instalments (either every 4 weeks, 8 weeks or longer, depending on your GP’s instructions).
Having a serial prescription does not stop you making an appointment with your GP in the usual way.
If you feel you are suitable please speak to your preferred community pharmacy who will discuss registration with you.
Fed up ordering your tablets more than once a month? The pharmacy team would like to try and help you synchronise them.
Step 1 - Get a print out of your up to date medication (available at reception)
Step 2 - Look out all your tablets at home and count them
Step 3 - Against each item on your repeat list, write the quantity you have left
Step 4 - Look over your form and score off anything you would like us to remove or change quantities
Step 5 - If you would prefer to reduce a two monthly supply to monthly then please let us know
Step 6 - let us know if you want to collect your prescription from the practice or from the chemist
Step 7 - Hand the completed from back into reception or drop the form into one of the repeat prescription letter boxes at the entrance of the the practice
We will then issue an acute prescription for odd quantities to bring you into line
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
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