Scotland's GPs are at the frontline of cradle to grave healthcare. Every day over 90,000 people visit their GP but, as the number of consultations has risen three times faster than the number of GPs, it is a service under strain.
This three-part series goes behind the scenes at Elgin Health Centre, one of Scotland's busiest GP Practices, to reveal the reality of running a service with an acute shortage of GPs and ever more stretched resources.
NHS inform provides very useful information on self help and guides to signpost you to the apporpriate medical service if required.
We appreciate patients taking the time to book in for appointments. Unfortunately in the interest of patient safety and fairness we are unable to provide a walk in service. If you require medical assistance, please call the practice and leave a message for our duty team. They will triage your problem and offer advice or an appointment where appropriate.
If you are unwell when we are closed please contact NHS 24 on 111 for advice, or look at their website for further information.
DO NOT ATTEND THE ACCIDENT AND EMERGENCY DEPARTMENT UNLESS YOU HAVE A GENUINE EMERGENCY OR HAVE SUFFERED AN ACUTE INJURY.
Advice for employees
Even though your employer should take every care to look after your health and safety, you should also consider what you can do to look after yourself at work and return quickly, and safely, after an injury or ill health. More information can be found here
If you need to talk to someone in confidence about a workplace health issue, or can't find the information you are looking for, you can phone our free adviceline. 0800 019 2211
You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or can be downloaded here Self Certification Certificate.
Please note since 6th April 2010 you no longer need a note from the doctor to say you are fit to return to work. More information can be found by clicking the FIT FOR WORK icon. Information for employers and the new return to work laws can be found here. RETURN TO WORK Please note on page 2 "Your employee can come back to work at any time, even if this is before their fit note expires. They do not need to go back to their doctor first."
When we are open
Find out when our practice is open, what the GP consulting times are and what to do if you need help when the practice is closed. Find out more
It is very important that you provide the Reception Staff with as much information as possible regarding the nature of your illness. They work closely with the medical team and will direct your need to the most appropriate Health Professional within the organisation.
Our highly trained duty clinical team consists of Doctors,Nurse Practitioners and Emergency care practitioners. This team deals with all acute and emergency contacts.
If your need is urgent you will be able to speak to a member of the Duty Clinical Team on the same day to assess how your needs can best be met
It is our aim that by directing some patients towards more appropriate health professionals in the team, the doctors can have more time to see patients who specifically need to see the GP
Do you need to re-order your medication? Visit our prescriptions page and complete the online form. Find out more
Like To Register?
New to the area and would like to join our practice? We would be happy to help you. Fill in our registration forms and come see us. Find out more
(Site updated 15/01/2018)